Terms and Conditions

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Terms and Conditions

Last Updated: September 2026

Welcome to Samanyu Honey. By accessing our website or purchasing our products, you agree to the following Terms & Conditions.

1. About Our Products

Samanyu Honey has been providing honey and beekeeping products since 2011. Our products include:

  • Honey
  • Honey Extractors
  • Honey Processing Machines
  • Uncapping Knives
  • Protective Suits
  • Bee Hive Boxes

Our honey is handled without heating above 40°C, without ultrafiltration, and without adding water, sugar, or corn syrup.

FSSAI License No.: 12717014000061

2. Product Information

Honey is a natural product, so its colour, taste, aroma, thickness, and crystallisation may vary depending on the floral source and season.

Product images are provided for general reference and may vary slightly from the actual product.

3. Orders and Payments

All orders are subject to product availability. Prices and product information may change without prior notice.

We may cancel an order if there is a payment issue, product availability problem, pricing error, or suspected misuse of the website.

4. Delivery

We make reasonable efforts to dispatch orders within the communicated timeframe. Delivery times may vary due to courier delays, weather, holidays, or circumstances outside our control.

Customers are responsible for providing a complete and accurate delivery address.

5. Returns and Refunds

Return, replacement, and refund requests are handled according to our applicable return and refund policy.

For damaged, incorrect, or defective products, customers should contact us promptly and provide order details and photographs where required.

6. Product Storage

After delivery, customers should store honey in a clean, dry place with the container properly closed. Avoid excessive heat and keep water or other substances away from the product.

Natural crystallisation may occur and is a normal characteristic of honey.

7. Beekeeping Equipment

Beekeeping and honey-processing equipment should be used according to the supplied instructions and applicable safety requirements.

Customers should inspect equipment before use and should not use products that appear damaged or unsafe.

8. Website Content

All website text, photographs, logos, graphics, and other content are owned by or used with permission by Samanyu Honey.

Content may not be copied, reproduced, or distributed without prior permission, except where permitted by law.

9. Privacy

Personal information collected through our website, including contact, delivery, and order information, will be handled according to our Privacy Policy and applicable laws.

10. Changes to These Terms

Samanyu Honey may update these Terms & Conditions when necessary. The latest version will be published on this page with the updated date.

11. Governing Law

These Terms & Conditions are governed by the applicable laws of India. Any dispute will be subject to the jurisdiction of the appropriate courts and authorities.

12. Contact

For questions regarding our products, orders, or these Terms & Conditions, please contact Samanyu Honey using the contact details provided on our website.

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