Privacy policy

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Privacy policy

Last Updated: September 2026
At Samanyu Honey, we respect your privacy and take reasonable steps to protect the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, and how we handle it.

1. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name
  • Phone number
  • Email address
  • Billing and delivery address
  • Order and purchase details
  • Information you provide when contacting us

We may also collect basic technical information about website usage, such as browser type, device information, IP address, and pages visited.

2. How We Use Your Information

We may use the information we collect to:

  • Process and deliver orders.
  • Respond to enquiries and customer requests.
  • Provide information about products and services.
  • Process payments where applicable.
  • Improve our website and customer experience.
  • Prevent fraudulent or unauthorised activity.
  • Meet legal and regulatory requirements.

We only use personal information for legitimate business purposes.

3. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and remember certain preferences.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. Payment Information

Payments may be processed through third-party payment providers.

Samanyu Honey does not intend to store complete payment card details on its own website systems. Payment information may be handled directly by the relevant payment provider according to its own privacy and security practices.

5. Sharing of Information

We may share necessary information with service providers that help us operate our business, such as:

  • Payment providers
  • Delivery and courier services
  • Website and hosting providers
  • Technical service providers
  • Professional or legal advisers where required

We do not sell personal information to third parties.

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the contact details provided on our website.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable laws.

Any updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Samanyu Honey using the contact information available on our website.

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